Evri, the UK delivery giant, is set to hire 9,000 new staff in a major recruitment drive, according to The Sky News report. Following company’s recent acquisition by private equity firm Apollo Global Management for £2.7 billion, it plans to employ 8,000 additional couriers and around 1,000 warehouse and support staff. The job hiring for new roles would be made at Scotland, Bury St Edmunds in Suffolk, Plymouth in Devon, and Gatwick Airport. According to Evri, couriers typically earn about £16.50 per hour.
This hiring drive is aimed at strengthening its delivery capacity and to handle up to four million parcels daily. Evri, previously known as Hermes until a rebrand in 2022, has seen parcel volumes surpass those during the home delivery boom of the COVID pandemic.
The acquisition saw Apollo Global Management outbid competitors like Chinese retailer JD.com and DHL, taking over from fellow private equity firm Advent International.
In the past, Evri has faced criticism over service issues, including delayed and missing deliveries. In November 2023, a survey by the charity Citizens Advice ranked Evri and rival Yodel as the worst-performing UK delivery companies. In January 2023, Labour MP Carolyn Harris called for a government investigation into Evri over alleged “poor customer service and working conditions.”
In response, Evri claims to have invested millions in service improvements, now boasting that 99% of deliveries are made on time.
Evri’s chief executive, Martijn De Lange, said, “New client wins and increased parcel volumes are proof of the trust customers have in our service, and our biggest-ever recruitment drive promises to deliver another record year.”
Evri delivers around 720 million parcels annually, serving approximately 12 million customers each week. Its major clients include retailers Marks & Spencer and John Lewis, as well as online platforms Etsy and Vinted.
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